FAQ | Nam Ho Ski

What is the minimum age to use the machine?

Typically 6 years old, but we recommend with our staff for specific program details.

What are the benefits of using a simulator for training?

Provides a safe, controlled environment for learning and improving skills year-round.

Do I need prior experience to use the machine?

No, the simulator is suitable for beginners as well as advanced users.

Is the simulator safe to use?

Yes, they are designed with safety features and monitored by trained instructors.

Are there any membership options?

Yes, we offer membership plans with various benefits. Click here for more information.

What does a membership include?

Typically include access to discounted rates and exclusive benefits. Specific perks vary by membership level.

How do I sign up for membership?

You can sin up through our Vibefam platform.

Can I cancel my membership?

Yes, memberships can be cancelled with notice as per our cancellation policy. Contact us for the process and any applicable terms.

How do I book a session at the academy?

You can book online through our Vibefam platform.

Is there a cancellation policy?

Cancellations typically require 24-hour notice for a full refund. Check our policy for specific details.

Can I reschedule my session?

Yes, you can reschedule with at least 24 hours' notice.

What are the prices for the training programs?

Prices vary by session type and duration. Click here for current rates.

What types of training programs are offered?

Programs range from starter to advanced, including technique improvement and fitness training.

Are there specific programs for children and beginners?

Yes, we offer tailored programs for them.

How long do the training sessions last.

Sessions typically last for an hour.

Can advanced skiers use the simulator?

Absolutely! The simulator can challenge advanced users with complex scenarios.

Frequently Asked Questions